Privacy Policy
bet100com Data Protection

1 Who We Are

bet100com is an online gaming platform operating at bet100com.vip, offering casino games, slots, bingo, and related entertainment services to eligible players in the Philippines. For the purposes of the Data Privacy Act of 2012, bet100com acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the Platform.

bet100com has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.

2 Personal Data We Collect

bet100com collects the following categories of personal data from players and platform visitors:

Identity Data:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Government-issued identification number (e.g., passport number, driver's license number, SSS number, PhilHealth ID number, UMID number);
• Copies of identification documents submitted for KYC verification.

Contact Data:

• Email address;
• Philippine mobile number;
• Residential address (barangay, city/municipality, province, ZIP code).

Financial Data:

• GCash or Maya account number (mobile number) used for deposits and withdrawals;
• Bank account details (account name, account number, bank name) for bank transfer transactions;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods used.

Gaming Data:

• Game session history, including games played, bet amounts, win/loss records, and session duration;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

Technical Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Login timestamps and session activity logs;
• Cookie identifiers and similar tracking data (see Section 7).

3 How We Collect Your Data

bet100com collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs (see Section 7);
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and, where applicable, data from regulatory databases to comply with anti-money laundering obligations.

4 Why We Use Your Personal Data

bet100com uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your bet100com player account, including processing your registration and verifying your identity;
• KYC & Age Verification: To verify that you meet the 21+ age requirement and to comply with Know Your Customer obligations under Philippine gaming and anti-money laundering regulations;
• Payment Processing: To process deposits and withdrawals through your chosen payment method and to maintain accurate financial records;
• Gaming Services: To provide access to games, track game session history, and calculate and credit winnings;
• Responsible Gaming: To implement and monitor responsible gaming tools, including deposit limits, session limits, cooling-off periods, and self-exclusion;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including gaming regulations, anti-money laundering laws, and data privacy laws;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time;
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the bet100com platform.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, bet100com processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming services you have registered for, process your transactions, and manage your account;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including gaming regulations, anti-money laundering laws (Republic Act No. 9160, as amended), and tax reporting obligations;
• Legitimate Interests: Processing is necessary for our legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your rights and interests;
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

bet100com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC & Identity Verification Providers: Third-party service providers who assist us in verifying your identity and age as required by Philippine gaming regulations;
• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to facilitate deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable regulations;
• IT & Platform Service Providers: Cloud hosting, data storage, cybersecurity, and software providers who support the technical operation of the bet100com platform. All such providers are bound by data processing agreements that restrict their use of your data;
• Fraud Prevention & AML Services: Providers of fraud detection and anti-money laundering screening tools, to the extent necessary to protect the integrity of the Platform and comply with legal obligations;
• Regulatory & Law Enforcement Authorities: Government agencies, regulatory bodies, and law enforcement authorities in the Philippines where disclosure is required by law, court order, or regulatory directive. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and gaming regulations;
• Professional Advisers: Lawyers, auditors, and accountants who provide professional services to bet100com, subject to professional confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bet100com's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7 Cookies & Tracking Technologies

bet100com uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality;
• Performance & Analytics Cookies: These cookies collect anonymized information about how players use the Platform — such as which pages are visited most frequently and whether error messages are received — to help us improve performance and user experience;
• Functional Cookies: These cookies remember your preferences and settings (such as language preference and responsible gaming tool configurations) to provide a more personalized experience;
• Marketing Cookies: These cookies track your activity on the Platform to enable us to deliver relevant promotional content. Marketing cookies are only placed with your prior consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bet100com platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.

8 Data Retention

bet100com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account relationship with bet100com, plus a minimum of five (5) years after account closure, as required by anti-money laundering regulations;
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable law or ongoing regulatory proceedings;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements;
• Gaming Session Data: Retained for a minimum of two (2) years from the date of each session, for dispute resolution and responsible gaming monitoring purposes;
• Customer Support Records: Retained for two (2) years from the date of resolution of each support interaction;
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years after withdrawal of consent, to demonstrate compliance.

When personal data is no longer required, bet100com will securely delete or anonymize it in accordance with our data disposal procedures.

9 Data Security

bet100com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data in transit is protected using TLS 1.2 or higher. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorized bet100com personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited;
• Multi-Factor Authentication: Administrative access to systems containing personal data requires multi-factor authentication;
• Vulnerability Management: bet100com conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate security weaknesses;
• Staff Training: All bet100com personnel who handle personal data receive regular data privacy and security training;
• Incident Response: bet100com maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission as required by law.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bet100com:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account dashboard;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings or by contacting support;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The bet100com platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use any services on the bet100com platform.

If bet100com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact us immediately using the details in Section 14.

12 Third-Party Links

The bet100com platform may contain references to third-party services, such as payment providers. Please note that this Privacy Policy applies only to the bet100com platform at bet100com.vip. When you interact with third-party services — such as GCash, Maya, or your bank's online portal — those services are governed by their own privacy policies, which bet100com does not control.

bet100com is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your bet100com account.

13 Changes to This Privacy Policy

bet100com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the bet100com platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how bet100com protects your personal data.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bet100com, please contact our Data Protection Officer:

We aim to respond to all data privacy inquiries and requests within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

For general customer support inquiries unrelated to data privacy, please contact our support team at [email protected] or through the live chat feature on the Platform.

For responsible gaming support, please visit our Responsible Gaming page.